Welcome to the best adventure tours in Colombia! Here are some of our company policies, please read carefully:

All prices are per person. 

All bundled tour prices are prices for multiple activities that take place during the same day.

Some tours are min 2 pax, others 3 pax, the rest max 5, with the exception of The Forgotten Road & rafting (max 10+).

Tours are private. Only you and your party participate.

We take pesos, credit cards, and USD at street money house exchange rates. 

All bookings are not finalized until payment has been made, received, and confirmed by us.

Only fully paid tours have a secured booking date.

Our cancellation policy is as follows:

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30+ days until tour date ………. 85%

30-20 days until tour date ……. 75%

20-10 days until tour date ……. 65%

10 days-48 hrs till tour date …. 50%

Less than 48 hours ………………… 0%

All our tours include pick-up and drop-off at your place of residence or pre-agreed destination by English-speaking drivers and guides in SUVs.

Note: Our drivers and guides have varied levels of English skill, Colombia is a place that stands out for being one of the least English-speaking countries in the world. Some might be very adept at fluent conversation and storytelling, others not, but they are all guaranteed to have good enough English to easily communicate and take care of all needs, are always in touch with HQ, and are trained in Guanabana Tours responsibility and punctuality model to get you to all destinations of your itinerary on time -bar unforeseen and acts of God- where more English speaking staff await you. Ours are sightseeing and adventure tours, not historical or cultural tours, but you will always have an English-speaking team member by you.

All participants of our tours are covered by risk insurance. This covers any immediate medical attention if ever required. If you want more information on our risk insurance coverage please email us and we will send you a copy of our insurance policy.

ACKNOWLEDGEMENT OF RISK AND RELEASE WAIVER.

Our adventure tours in Colombia are all in the outdoors and encompass activities such as paragliding, mountain biking, quad biking ATV, white water rafting, canyoning, Overlanding, kitesurfing, jumping out of flying helicopters, and more, and we accept all bookings with the understanding that every person booking a tour acknowledges all risks and hazards related to the nature of outdoor adventure and adrenaline sports and accepts and assumes that he/she is booking on his/her own volition and further agrees to indemnify and hold harmless Guanabana Tours S.A.S., its employees, agents, officers, from and against any and all liability incurred as a result of or in any manner related to his/her participation in the activities.

All participants of our tours will be emailed a waiver before the booking is closed and payment received. As soon as you accept to have read, understood, agree, and shared with all participants who have also read, understood, and agree to the terms in the waiver, then we will proceed to book you and send you the payment link.